Nadeen Abo Mazid
User Support Specialist Lead
Phone
+974 4454 5165
Office
2-202C
About
With over eight years of user support experience, Nadeen leads and guides the helpdesk team members in prioritizing, troubleshooting, and resolving advanced technical endpoint technology issues for the NU-Q community. As a User Support Lead, she also works closely with IT management and external partners to ensure effective and efficient IT technology support is provided for the university.
Nadeen has a bachelor’s degree in computer engineering from Qatar University and a Master's degree in information system security from Northwestern University. Prior to joining NU-Q, she worked as an IT support specialist at Qatar University, where she found her passion for IT customer service.
